REFUND POLICY
Thank you for choosing P Tune Studio. This Refund Policy applies to purchases made through our website and governs our refund policy.
1. Refund Eligibility : We offer refunds within 30 days of your purchase date for any subscription fees or purchases made through our website, subject to the terms outlined in this Refund Policy. To be eligible for a refund, you must meet the following criteria: Your request for a refund must be made within 30 days of your purchase date.
The service or product for which you are seeking a refund must not have been used or accessed.
Your refund request must be in compliance with any additional terms and conditions associated with the specific product or service.
2. How to Request a Refund : To request a refund, please contact us at [email protected]. Please provide the following information in your refund request:
- Your full name
- Email address associated with your account
- Date of purchase
- Reason for requesting a refund
- We reserve the right to refuse a refund if the request does not meet the eligibility criteria outlined in this Refund Policy or if the request is made after the 30-day refund period.
3. Refund Process : Once your refund request is received and approved, we will process the refund within a reasonable timeframe. Refunds will be issued to the original payment method used for the purchase. Please note that it may take some time for the refunded amount to appear in your account, depending on your financial institution’s processing times.
4. Exceptions : Certain products or services may not be eligible for refunds. These include but are not limited to: Customized services or products Digital downloads Services that have already been performed or accessed Additionally, refunds may be subject to processing fees or deductions for any discounts or promotions applied at the time of purchase.
5. Contact Us : If you have any questions about our Refund Policy or would like to request a refund, please contact us at [email protected].
By using our website and purchasing our products or services, you agree to abide by this Refund Policy. P Tune Studio reserves the right to update or modify this Refund Policy at any time without prior notice.